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Политика конфиденциальности

CUSTOMER PRIVACY POLICY
Effective Date: June 2024

1. WHAT IS COVERED BY THIS PRIVACY POLICY AND DO OTHER POLICIES APPLY TO YOU?
2. WHAT SPECIFIC TERMS APPLY TO YOU DEPENDING ON YOUR COUNTRY OF RESIDENCE?
3. WHO COLLECTS & USES YOUR PERSONAL INFORMATION?
4. WHY DO WE COLLECT YOUR PERSONAL INFORMATION?
5. WHAT PERSONAL INFORMATION DO WE COLLECT?
6. WHEN DO WE COLLECT YOUR PERSONAL INFORMATION?
7. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
8. WHO ARE OUR THIRD-PARTY SOURCES?
9. SHOULD YOU ALWAYS SHARE YOUR PERSONAL INFORMATION WITH US?
10. FOR HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
11. HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
12. WHERE DO WE TRANSFER & STORE YOUR PERSONAL INFORMATION?
13. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
14. HOW DO WE ADDRESS THE PRIVACY OF CHILDREN?
15. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION?
16. CAN THE PRIVACY POLICY CHANGE?
17. DO WE USE COOKIES OR OTHER ONLINE ADVERTISING TECHNOLOGIES?
18. HOW CAN YOU CONTACT US?
APPENDIX 1 - Specific information for Australian residents ABOUT THE USE OF YOUR PERSONAL INFORMATION
APPENDIX 2 - Specific information for residents of Qatar, Vietnam, China, Kuwait, SAUDI ARABIA, Mexico, Chile, South Korea OR AZERBAIJAN about the use of your personal information
APPENDIX 3 - Specific information on text and instant messages for residents of the United States or Guam residents
Appendix 4 – Specific information for Californian residents

1. WHAT IS COVERED BY THIS PRIVACY POLICY AND DO OTHER POLICIES APPLY TO YOU?

This privacy policy covers situations where we, Saint Laurent, access, collect, store, process, use, disclose or transfer your personal information in paper or electronic form. It also covers situations where approved partners or other members of Kering use your personal information on our behalf.
In some cases, other policies apply to you. It may be the case when you use certain products or services, and in this event:

You will be notified of these other policies while using the products or services they apply to.
Such policies will supersede this privacy policy unless they expressly refer to it.

This privacy policy does not cover products or services you might use as provided by other companies acting on their own account.

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2. WHAT SPECIFIC TERMS APPLY TO YOU DEPENDING ON YOUR COUNTRY OF RESIDENCE?

The protection of your personal information is an essential part of our activities. In order to provide you with a personalized experience, we will apply the data protection laws of your country of residence. This approach would also be consistent with consumer laws of the country of your habitual residence, and would hence allow us to better meet your expectations regarding the protection of your personal information.
If you are a resident of any of the following countries/regions, please make sure that you refer to the Annex containing specific information for your jurisdiction:

If you are an Australian resident, please refer to Appendix 1 - Specific information for Australian residents about the use of your personal information to obtain information about the reasons for which we may process your personal information;
If you are a resident of Qatar, Vietnam, China, Kuwait, Saudi Arabia, Mexico, Chile, South Korea or Azerbaijan, please refer to Appendix 2 - Specific information for residents of Qatar, Vietnam, China, Kuwait, Saudi Arabia, Mexico, Chile, South Korea or Azerbaijan about the use of your personal information to obtain information about the reasons for which we may process your personal information and the legal bases we may use;
If you are a resident of the United States or Guam, please refer to Appendix 3 - Specific information on text and instant messages for residents of the United States or Guam residents to obtain information about how and when we may use your phone number to send you messages;
If you are a Californian resident, please refer to Appendix 4 – Specific information for Californian residents to obtain information about the categories of personal information we may use, the sale of your personal information and your rights over your personal information.

3. WHO COLLECTS & USES YOUR PERSONAL INFORMATION?

We, Saint Laurent, act as the “data controller”, which means that we determine “why” and “how” your personal information is collected and used. We are a corporation located in 37 RUE DU CHERCHE MIDI, 75006 PARIS, France and registered under number 493 323 406 with the company registry of Paris.
To be able to deliver our products and services to you, we need to share your personal information with approved partners or other members of Kering who generally act as our "data processors". All are bound by an obligation to implement appropriate security measures to protect personal information in their possession and are bound by a strict confidentiality agreement and specific contractual terms on "how" and "when" they are allowed to use your personal information on our behalf.
Please be aware that certain approved partners, such as our franchisees and licensees or social media, could also determine "why" and "how" your personal information is used. They have their own privacy and cookies policies, so remember that the personal information you give them will be subject to their rules and not ours.

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4. WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

Saint Laurent will collect, record, hold, organize, structure, store, update, adapt, combine, consult, use, transfer and disclose your personal information for the purposes described in this section. Your personal information will not be further used for purposes incompatible or inconsistent with the purposes for which it was collected, unless permitted by the applicable legislation.
The processing of your personal information will comply with your privacy legislation and rely on the legal bases set out in this section. The legal bases listed in this section will also apply when we share your data with third parties (as listed in the section With whom do we share your personal information?) for the purposes mentioned below.
If you would like more information on the purposes and legal bases, you can contact us at privacy@ysl.com (or see How can you contact us?).

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A. To provide you with the products and services you have purchased or otherwise requested

We will use your personal information to manage our relationship with you and to perform our obligations under the contract you conclude with us when you purchase or otherwise request products or services from us. This can cover various activities such as internal accounting, processing your payment or delivery.

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B. To manage your Saint Laurent profile.

Once you have requested us to create your Saint Laurent profile, via Saint Laurent websites or any other means, including our customer service, your personal information will be linked to this profile, where we will keep all the information we have on you. This could include personal information we obtain directly from you as well as from other sources in accordance with applicable legislation. This could also include information about the purchases made when checking out as a guest or when checking out using a profile. The information in your Saint Laurent profile is crucial to provide you with the Saint Laurent personalized and tailored experience, and in some cases is necessary in order to access to some specific services or to purchase from our website, and thus it needs to be kept up to date for the best experience.

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C. To provide you with tailored customer service and assistance.

You should have the same unified experience no matter how we communicate. Whether this happens in our stores, on our website, by chat, by phone or by video, and whether you contact us or we contact you, we want to provide you with relevant and tailored customer service.

For this purpose of providing you the Saint Laurent experience, we will collect, store, process, use, disclose and transfer your personal information and other information you submit to us to be able to identify you, to provide service to you, or to improve our products or services. This will allow us to provide you with the tailored assistance you are asking for or to share relevant information with you. In addition, when you contact us, we may retain the personal information or other information you share with us to always provide you with such a customised and personalised experience. This could happen if you are an existing or potential customer. Your personal information will be linked to your Saint Laurent profile, if you have requested us to create one, or to a temporary record. Any messages you send us in any chat may be recorded or monitored for customer service or other reasons.

To provide you with a smooth and enjoyable customer experience, know you better to provide you with tailored answers, and to improve the quality and security of our services, we may rely on your consent, proceed in accordance with our contract with you, or take all reasonable steps to enter into a contract with you, or rely on our legitimate interest to improve our services.

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D. To enable you to receive relevant information and tailored marketing content.

You will receive information and updates about us either at your request (with your prior consent where required by law) or when we are authorised by law to send you such information and updates directly, for instance after a purchase or a reservation within one of our restaurants. Such communication can be global or local, and may include updates about our products and services, notifications, invitations to events, updates on our restaurant's initiatives, offers, surveys, etc.

Our communications will be customised and specifically designed to be of interest to you and will be updated with any new personal information linked to your Saint Laurent profile. We will thus use your personal information to send you tailored communications or other customised advertisements or marketing campaigns. This use of your information includes some profiling activity.

If you are a resident of the United States or Guam, please also see Appendix 3 - Specific information on text and instant messages for residents of the United States or Guam residents for more information about how and when we may use your phone number to send you messages.

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E. To send you non-marketing communications.

Non-marketing communications may be sent upon your request, and/or may be important for your safety and the security of your personal information.

You may still receive such communications even when you opt-out from certain marketing communications. The information communicated may be necessary for the correct performance of our contract with you or be mandatory to comply with some of our legal obligations.

If you are a resident of the United States or Guam, please also see Appendix 3 - Specific information on text and instant messages for residents of the United States or Guam residents for more information about how and when we may use your phone number to send you messages.

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F. To manage our social networks

Saint Laurent manages "Fan" pages available on several social networks. We may need to process the information made available by the different platforms or when you interact with our pages and publications.

G. To conduct our business securely and protect our activities and personnel.

To deliver our products and services safely to you, perform our contract properly or comply with some of our legal obligations, we will implement fraud prevention and detection measures. Such measures will allow us to adequately perform our contract with you and/or protect our legitimate interests in defending ourselves against fraud. We may notably implement measures to ensure that you are complying with our terms and conditions for sales, available in this website, offers and programs, and to prevent and detect non-compliance or fraud by you. This may include reviewing and assessing your dealings with us, your eligibility to participate in certain sales, offers and programs, your compliance with the terms and conditions of such sales, offers and programs, and undertaking enforcement action and/or disciplinary action where such non-compliance or fraud is suspected or identified.

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H. To assess and better understand our business.

To manage our activities, perform our obligations under our contract with you and comply with our legal obligations, we may need to access and use some of your personal information for finance, management or legal purposes, or business-related analytics & market research activities.

For example, this could occur when we use the invoices we have issued in relation to your purchases for compliance or accountability purposes, or when we analyse personal information to understand the characteristics of our customers (what is the gender proportion, the average age etc.).

In certain limited circumstances, such activity may be based on our legitimate interest when related to business analytics & market research activities

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I. To optimise and manage our website and other means of communication.

We may take certain measures involving the use of your personal information to administer, optimise and improve our means of digital or physical communications such as our website, our mobile application, or face-to-face interaction in our stores.

The use of your personal information will allow us to perform our contractual obligations or improve our services in accordance with our legitimate interest. Of course, when we use cookies or other online advertising technologies requiring us to do so, we will always ensure that we have duly obtained your prior consent.

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5. WHAT PERSONAL INFORMATION DO WE COLLECT?

When you interact with us or our approved partners, you may provide us with the following categories of personal information (that may include sensitive information in accordance with applicable legislation).

If you are a Californian resident, please see the section "What personal information do we collect?" in Appendix 4 – Specific information for Californian residents.

A. Identifiers & Saint Laurent profile information

This set of personal information enables us to identify you, manage your Saint Laurent profile, provide you with customer service and assistance and, in some cases, to contact you, including by sending you relevant information and tailored marketing content on the ground of the legal bases set out in this privacy policy.

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B. Transaction information & commercial information (including audio)

This set of personal information enables us to provide you with the products and services you have requested, manage your Saint Laurent profile, provide you with relevant customer service and assistance, secure our communications and to manage and better understand our business.

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C. Personal life information and inferences

This set of personal information enables us to always offer you the optimum service by understanding you better. We use it to manage your Saint Laurent profile, provide you with relevant customer service and assistance and also, in certain circumstances, to contact you for example by sending you relevant information, updates and tailored marketing content.

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D. User-generated content

This set of personal information enables you to provide us with personal information relating to you or to third parties. In certain circumstances it enables us to contact you.

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E. Technical, electronic & localisation information

This set of personal information enables better delivery of the service you expect from us.
It could include personal information related to your interactions with us and allows us to manage your Saint Laurent profile, provide relevant customer service and tailored marketing content, establish communications and conduct our business securely, assess and better understand our business, and optimise and manage our website and other means of communication.

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6. WHEN DO WE COLLECT YOUR PERSONAL INFORMATION?

When you interact with us, either online or in person, you may share with us your personal information when:

You buy a product or subscribe to a service;
You create a Saint Laurent profile, join our loyalty scheme, participate in a contest, join a reward program or link your social media account to your Saint Laurent profile;
You subscribe to our newsletter;
You interact with us or seek advice and share personal information through our websites, our social media pages, our sales associates in a store or via chat, phone or video calls, at a trade show, at events or through our customer services also through phone calls, or you book a table at one of your restaurants or an appointment via our website;
You use your device to browse activity across different websites;
A personal shopper, or any other agent acting on your behalf interacts with us in particular to buy a product or subscribe to a service for you;
Your information is shared with us by our approved partners, with your prior consent where required.

Want to know more? You may be interested in the following sections of our Privacy Policy:

Why do we collect your personal information?
What personal information do we collect?
What personal information do we collect from third-party sources?
How do we collect your personal information?
What are your rights regarding your personal information?

7. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We mainly obtain information directly from you and process them by automated means when you interact with us. When you interact with us, either online or in person, we collect your personal information through:

Our sales associates (in stores or via chat, phone or video call) or our customer services (for example by phone or chat) when you share personal information with us;
Our websites or our applications, whether you are registered or not, by completing surveys, registration processes or forms. We may also use cookies or other online advertising technologies for this purpose;
Any means we make available to you - for example, when you buy a product, we may collect certain personal information relating to your payment such as the purchase price and date and product reference (we do not keep any of your personal banking information for longer than necessary to complete the transaction);
From third-party sources such as social media.

Please note the above retention rules will not apply in the following circumstances : where we are legally required to retain your personal information for a shorter or longer period (in such a case, we will retain your personal information as long as this legal requirement is applicable); or in case of an actual or reasonably potential dispute (in such a case, we will retain your personal information until said dispute concludes).

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Additional information for South Korean residents:

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11. HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We, Saint Laurent, are strongly committed to keeping your personal information safe.

To do so, we design our services with your safety in mind. Within our group, we have dedicated teams managing and ensuring the security and privacy of your personal information. We have adopted specific technical and organisational security measures, in accordance with applicable laws and regulations, to protect personal information against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access.

For example, whenever personal information is passed between your device and our servers, we ensure that it is encrypted using Secure Sockets Layer ("SSL") and/or other security methods. We implement Hyper Text Transfer Protocol over Secure Socket Layer ("HTTPS") in order to protect your connection to our website. All your personal information is stored on secured servers.

We have also established a specialised personal information security management system. For example, we strictly control the scope of authorisation of our employees who have access to the personal information that we collect and process. We thus disclose or provide access to your personal information only on a strict need to know basis to our employees or to the third parties listed in the section With whom do we share your personal information?, and only through secured systems. We regularly review our information collection, storage and processing practices, including physical security measures, to guard against any unauthorised access and use.

We conduct security and privacy protection training courses and tests on a regular basis to enhance our employees' awareness of the importance of protecting personal information. We take commercially reasonable steps to make sure that our business partners and third-party service providers are able to protect your personal information. Our employees and those of our business partners and third-party service providers who have access to your personal information are subject to enforceable contractual obligations of confidentiality and specific contractual privacy provisions.

In the event of a security incident resulting in any breach of personal information, as qualified by law, we have an emergency response plan in place to prevent the expansion of such security incidents. In addition, we will report such personal information breach to the relevant supervisory authority as required by applicable law, and inform you via an appropriate channel as and where required by applicable law.

Please also note that in order to keep your personal information secure, we may from time to time, have to reset your password.

However, you should be aware that no service can be completely secure, and you play a key role in keeping your personal information safe. For the best possible protection of your personal information outside the limits of our control, your devices should be protected (e.g. by updated antivirus software) and your internet service providers should take appropriate measures for the security of personal information transmission over the network (e.g. with firewalls and anti-spam filtering). You accept the inherent security implications of interacting over the Internet and will not hold us or our partners responsible for any security incident or breach of personal information unless it is due to our negligence.

If you have any concerns that your personal information has been put at risk, for example if someone could have found out your password, please contact us as soon as possible.

Want to know more? You may be interested in the following sections of our Privacy Policy:

Where do we store your personal information?
What are your rights regarding your personal information?

12. WHERE DO WE TRANSFER & STORE YOUR PERSONAL INFORMATION?

We operate globally and may transfer your personal information to other companies within Kering or to approved partners in locations around the world. We want you to have the best service and customer experience, whether online or in person all over the world. For this purpose, we may have to share your personal information outside the country where you have first shared it with us. When we do so, it will always be for the purposes described in this privacy policy and where we are satisfied with the levels of protection and security implemented in compliance with applicable privacy legislation. This sharing of your personal information is necessary to enable us to perform the contracts we have with you or take steps at your request, prior to entering into a contract, in order to offer you a global customer experience.

The personal information we collect from you will be mainly stored in servers located in the European Union, United States and Switzerland, where it will be afforded the level of protection required by applicable privacy legislation. However, this may vary depending on the country in which the information is collected or applicable legislation. For more information about the location where your personal information is stored, you can contact us at privacy@ysl.com (or see How can you contact us?)

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13. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share and disclose your personal information and other information you provide to us for business purposes with the categories of recipients listed below. We may also receive personal information about you from some of them as our third-party sources. The processing of personal information by such third parties relies on the legal bases listed for the relevant purposes in the section Why do we collect your personal information? (or the relevant appendix for your jurisdiction). If you would like more information about the sharing of your personal information, including the list of recipients, please contact our privacy team and Data Protection Officer at privacy@ysl.com (or see How can you contact us?)

A. Approved partners acting as service providers

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Kering and other affiliates of our group

Retailers (including online), resellers, franchisees, licensees, delivery providers, fulfilment companies and transaction partners

Marketing services, advertising providers, communication (email, SMS, MMS) providers

IT service providers

Audit, law firms and similar corporate professional service providers, data analysis providers

As set out in our Cookie Policy, if you choose to enable third party cookies via Cookie Settings, third parties (such as approved analytics and advertising partners) will collect your personal information via automated technologies on our websites, primarily in an effort to provide you with content and advertisements that may be of interest to you and on the legal bases set out in this privacy policy. The choice is yours. You may elect not to send your personal data to them at any time.

Please note that deciding not to share your information via third party cookies does not mean you will stop seeing ads, but these ads will not be tailored to you based on information derived from your activities on our websites.

Please also note that depending on your selection, we may still share your information in ways that are not a "sale" or "sharing" under California law, such as with our service providers, for our own online advertising purposes.

B. WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION?

If you are a Californian resident, subject to certain conditions and limitations, you may have the following rights with respect to personal information about you:

A. Right of access / Right to know - You may be entitled to request that we disclose to you personal information we have collected about you, in the preceding 12 months, the categories of sources from which the information was collected, the purposes of collecting the information, the categories of third parties we have shared the information with, and the categories of personal information that have been shared with third parties for a business purpose.

B. Right of data portability – In some instances, you may have the right to receive the information about you in a portable and readily usable format.

C. Right to have personal information erased – Subject to certain conditions, you may be entitled to request that we delete personal information about you. We will not delete personal information about you when the information is required to fulfill a legal obligation, is necessary to exercise or defend legal claims, or where we are required or permitted to retain the information by law.

D. Right to correct – You may be entitled to request that we delete personal information about you. Before deleting information, we must be able to verify your identity. We will not delete personal information about you when the information is required to fulfill a legal obligation, is necessary to exercise or defend legal claims, or where we are required or permitted to retain the information by law. For example, we cannot delete information about you if your personal information is on the contract between us for our services or products.

E. Right to opt-out of the sale or sharing of personal information – You have the right to opt-out of information sharing that constitutes “sharing” personal information, as defined by applicable law.

Depending on your state of residency, these rights may not apply to pseudonymous data if the information necessary to identify the consumer is kept separately and is subject to controls that prevent access to the information. Pseudonymous data is personal data that can no longer be attributed to a specific individual without the use of additional information, if the additional information is kept separately and is subject measures to ensure that personal data is not attributed to the specific individual.

Data solely retained for data backup or archive purposes is principally excluded from these rights until it is restored to an active system or next accessed or used for a sale, disclosure, or commercial purpose.

If you chose to exercise any of these rights, we will not discriminate against you on the basis of choosing to exercise your privacy rights.

Additional Information for Residents of California: If you are a California resident you also have the right to submit a Shine the Light Request, which means you may request that we provide you with a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, as well as the identity of those third parties. Any such disclosures will be made consistent with your choices in Cookie Settings. You may contact us at the information below for a listing.

Verification of your request

Before providing you with the above rights, we must be able to verify your identity. In order to verify your identity, you will need to submit information about yourself, including, to the extent applicable, providing your account login credentials or other account information, answers to security questions, your name, government identification number we already have on file, date of birth, contact information, or other personal identifying information. We will match this information against information we have previously collected about you to verify your identity and your request. To the extent you maintain an account with us, we will require you to login to that account as part of submitting your request. If we are unable to verify your identity as part of your request, we will not be able to satisfy your request. We are not obligated to collect additional information in order to enable you to verify your identity. For deletion requests, you will be required to submit a verifiable request for deletion and then to confirm separately that you want personal information about you deleted.

If you would like to appoint an authorized agent to make a request on your behalf, we require you to verify your identity with us directly before we provide any requested information to your approved agent. Alternatively, your authorized agent may provide evidence of having power of attorney or acting as a conservator for you. Note that we may require you to verify your identity with us directly before we provide any requested information to your authorized agent unless your authorized agent has power of attorney or acts as a conservator, in which case we will not contact you directly. We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf.

How to make your request

Depending on where you reside, you may be entitled to make either one or two requests per calendar year, free of charge. You will be charged a fee for subsequent requests exceeding this limit. Under applicable privacy law, and for the protection of your personal information, we may be limited in what personal information we can disclose.

In your request, please attest to your state of residency and provide a current address for your response. You may request this information in writing by contacting us at privacy@ysl.com, by completing the form available here or calling our toll-free number +1 8335171314.

Additional Information for Residents of California and Colorado: For residents of California and Colorado, we will maintain all of your privacy rights requests for at least 2 years. This information will not be used for any other purpose except to review compliance processes; it will not be shared except as necessary to comply with a legal obligation. For residents of Colorado, sensitive data which we no longer have consent to process will be deleted or rendered permanently anonymized or inaccessible within a reasonable period of time after withdrawal of consent.

When can you expect to hear from us

We will confirm receipt of your request within 10 business days and provide information about how we will process the request, including the verification process and expected response time. Please allow up to forty-five (45) days for a response, from the day the request is received. We may require an additional forty-five (45) calendar day extension. Residents of Iowa should allow up to ninety (90) days for a response, not including the additional forty-five (45) calendar day extension.

Depending on your state of residency, you may be entitled to appeal our decision with regard to your request.

Additional Information: to the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. This statement is available in alternative formats upon request. Please contact privacy@ysl.com or +1 8335171314 to request this statement in an alternative format.

INTERNATIONAL VERSION - english

Client Service
Email us
CHAT UNAVAILABLE
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Политика конфиденциальности

You will be notified of these other policies while using the products or services they apply to.

Such policies will supersede this privacy policy unless they expressly refer to it.

If you are an Australian resident, please refer to Appendix 1 - Specific information for Australian residents about the use of your personal information to obtain information about the reasons for which we may process your personal information;

If you are a resident of the United States or Guam, please refer to Appendix 3 - Specific information on text and instant messages for residents of the United States or Guam residents to obtain information about how and when we may use your phone number to send you messages;

If you are a Californian resident, please refer to Appendix 4 – Specific information for Californian residents to obtain information about the categories of personal information we may use, the sale of your personal information and your rights over your personal information.

You buy a product or subscribe to a service;

You create a Saint Laurent profile, join our loyalty scheme, participate in a contest, join a reward program or link your social media account to your Saint Laurent profile;

You subscribe to our newsletter;

You use your device to browse activity across different websites;

A personal shopper, or any other agent acting on your behalf interacts with us in particular to buy a product or subscribe to a service for you;

Your information is shared with us by our approved partners, with your prior consent where required.

Our sales associates (in stores or via chat, phone or video call) or our customer services (for example by phone or chat) when you share personal information with us;

Our websites or our applications, whether you are registered or not, by completing surveys, registration processes or forms. We may also use cookies or other online advertising technologies for this purpose;

From third-party sources such as social media.

When you create an Saint Laurent profile, we are retaining your personal information connected to such profile (as listed in the section WHAT PERSONAL INFORMATION DO WE COLLECT?) for 5 years from the last interaction you initiated with Saint Laurent;

When you sign up exclusively to receive updates about Saint Laurent’s new activities, exclusive products, tailored services, we retain your personal information for 3 years from the last interaction you initiated with us;

Kering and other affiliates of our group

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Retailers (including online), resellers, franchisees, licensees, delivery providers, fulfilment companies and transaction partners

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Marketing services, advertising providers, communication (email, SMS, MMS) providers

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IT service providers

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Audit, law firms and similar corporate professional service providers, data analysis providers

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B. Approved partners acting also on their own account

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Retailers (including online), resellers, franchisees and licensees

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Disclosure of transaction details to Riskified Ltd. and processing of transaction details by Riskified Ltd. in accordance with Riskified's Privacy Policy

DO WE "SELL" OR "SHARE" YOUR PERSONAL INFORMATION?

INTERNATIONAL VERSION - english

Client Service

Email us

CHAT UNAVAILABLE

Book an appointment

Lega

Политика конфиденциальности

You will be notified of these other policies while using the products or services they apply to.

Such policies will supersede this privacy policy unless they expressly refer to it.

If you are an Australian resident, please refer to Appendix 1 - Specific information for Australian residents about the use of your personal information to obtain information about the reasons for which we may process your personal information;

If you are a resident of the United States or Guam, please refer to Appendix 3 - Specific information on text and instant messages for residents of the United States or Guam residents to obtain information about how and when we may use your phone number to send you messages;

If you are a Californian resident, please refer to Appendix 4 – Specific information for Californian residents to obtain information about the categories of personal information we may use, the sale of your personal information and your rights over your personal information.

You buy a product or subscribe to a service;

You create a Saint Laurent profile, join our loyalty scheme, participate in a contest, join a reward program or link your social media account to your Saint Laurent profile;

You subscribe to our newsletter;

You use your device to browse activity across different websites;

A personal shopper, or any other agent acting on your behalf interacts with us in particular to buy a product or subscribe to a service for you;

Your information is shared with us by our approved partners, with your prior consent where required.

Our sales associates (in stores or via chat, phone or video call) or our customer services (for example by phone or chat) when you share personal information with us;

Our websites or our applications, whether you are registered or not, by completing surveys, registration processes or forms. We may also use cookies or other online advertising technologies for this purpose;

From third-party sources such as social media.

When you create an Saint Laurent profile, we are retaining your personal information connected to such profile (as listed in the section WHAT PERSONAL INFORMATION DO WE COLLECT?) for 5 years from the last interaction you initiated with Saint Laurent;

When you sign up exclusively to receive updates about Saint Laurent’s new activities, exclusive products, tailored services, we retain your personal information for 3 years from the last interaction you initiated with us;

Kering and other affiliates of our group

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Retailers (including online), resellers, franchisees, licensees, delivery providers, fulfilment companies and transaction partners

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Marketing services, advertising providers, communication (email, SMS, MMS) providers

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IT service providers

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Audit, law firms and similar corporate professional service providers, data analysis providers

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